Description: Foreword, Chief Willie L. Williams. I. IMPACT OF CULTURAL DIVERSITY ON LAW ENFORCEMENT. 1. Multicultural Communities: Challenges for Law Enforcement. 2. The Changing Law Enforcement Agency: A Microcosm of Society. 3. Multicultural Representation in Law Enforcement: Recruitment, Retention and Promotion. II. TRAINING IN CULTURAL UNDERSTANDING FOR LAW ENFORCEMENT. 4. Preparation and Implementation of Cultural Awareness Training. 5. Cross-Cultural Communication for Law Enforcement. III. CULTURAL SPECIFICS FOR LAW ENFORCEMENT. 6. Law Enforcement Contact with Asian/Pacific Americans. 7. Law Enforcement Contact with African Americans 8. Law Enforcement Contact with Latino/Hispanic Americans. 9. Law Enforcement Contact with Arab Americans and Other Middle Eastern Groups. 10. Law Enforcement Contact with American Indians. IV. RESPONSE STRATEGIES TO CRIMES MOTIVATED BY HATE. 11. Hate/Bias Crimes: Insights and Response Strategies. 12. Hate/Bias Crimes: Reporting and Tracking. 13. Hate/Bias Crimes: Investigations, Control, and Victimology. V. CULTURAL EFFECTIVENESS FOR PEACE OFFICES. 14. Peace Officer Image and Cultural Sensitivity. 15. Police Officer Professionalism and Peacekeeping Strategies in a Diverse Society. Bibliography. APPENDICES. A. Multicultural Community and Workforce: Attitude Assessment Survey. B. Cultural Diversity Survey; Needs Assessment. C. Recruitment Action Plan. D. Techniques and Methods of Recruitment: Expanded Course Outline. E. Sample Agency Courses. F. Guidelines for Design of Cultural Awareness Programs. G. Cultural Holidays and Religious Celebrations. H. Models for Management. I. Directory of Organizations: Anti-Bias Education. J. Hate Violence Tracking Forms. K. Listing of Consultants and Resources.

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