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Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

by Albrecht, Karl

  • ISBN: 9780887306396
  • ISBN10: 088730639X

Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

by Albrecht, Karl

  • List Price: $16.99
  • Binding: Paperback
  • Publisher: HarperCollins Publishers
  • Publish date: 12/01/2002
  • ISBN: 9780887306396
  • ISBN10: 088730639X
used Add to Cart $2.23
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Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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Description: The man who singlehandedly initiated the service management phenomenon in America poses a new challenge for today's business. "Describes the importance of placing the customer's needs first throughout your organization and . . . shows how to make it happen".--Thomas R. Horton, Chairman, American Management Association.
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Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
Seller Condition Comments Price  
Seller: Once Upon A Time Books
Location: Tontitown, AR
Condition: Good
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This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Price:
$2.23
Comments:
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Seller: Reliant Bookstore
Location: El Dorado, KS
Condition: Acceptable
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Readable copy. Pages may have considerable notes highlighting. May have varying covers. Fast Shipping-Mailed in plastic mailer!
Price:
$4.48
Comments:
Readable copy. Pages may have considerable notes highlighting. May have varying covers. Fast Shipping-Mailed in plastic mailer!
Seller: Wonder Book - Member ABAA/ILAB
Location: Frederick, MD
Condition: Good
Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Price:
$4.91
Comments:
Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Seller: HPB-Ruby
Location: Dallas, TX
Condition: Very Good
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Connecting readers with great books since 1972! Used books may not include
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Price:
$8.98
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Connecting readers with great books since 1972! Used books may not include
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