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Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

by Albrecht, Karl

  • ISBN: 9780887306396
  • ISBN10: 088730639X

Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

by Albrecht, Karl

  • List Price: $15.99
  • Binding: Paperback
  • Publisher: HarperCollins Publishers
  • Publish date: 12/01/2002
  • ISBN: 9780887306396
  • ISBN10: 088730639X
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Description: The man who singlehandedly initiated the service management phenomenon in America poses a new challenge for today's business. "Describes the importance of placing the customer's needs first throughout your organization and . . . shows how to make it happen".--Thomas R. Horton, Chairman, American Management Association.
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Seller: Owls Books
Location: Toledo, OH
Condition: Good
All pages and cover are intact. Possible slightly loose binding, minor
[...]
Price:
$1.11
Comments:
All pages and cover are intact. Possible slightly loose binding, minor
[...]
Seller: Once Upon A Time Books
Location: Tontitown, AR
Condition: Good
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This is a used book in good condition and may show some signs of use or wear.
Price:
$1.11
Comments:
This is a used book in good condition and may show some signs of use or wear.
Seller: McTedsBooks
Location: Crescent City, CA Ask seller a question
Condition: Good
Light Shelfwear Overall. Scuffed Covers. Edgewear. No Marks. c24s04
Price:
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Light Shelfwear Overall. Scuffed Covers. Edgewear. No Marks. c24s04
Seller: Better World Books West
Location: Mishawaka, IN
Condition: Very Good
Ships from Reno, NV. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
Price:
$3.35
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Ships from Reno, NV. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
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