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Organizational Transformation Through Business Process Reengineering Applying the Lessons Learned cover
  • ISBN: 9780138978778
  • ISBN10: 0138978778

Organizational Transformation Through Business Process Reengineering Applying the Lessons Learned

by Vikram Sethi

  • List Price: $186.67
  • Binding: Hardcover
  • Edition: 1
  • Publisher: Prentice Hall
  • Publish date: 01/01/1998
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Preface. I. INTRODUCTION TO BUSINESS PROCESS REENGINEERING: A THESIS FOR CHANGE: REVOLUTION OR REFORM? Reading 1. Introduction to Business Process Reengineering. II. REENGINEERING AND THE ORGANIZATIONS OF TOMORROW. Reading 2. The Search for the Organization of Tomorrow, Thomas A. Stewart. Reading 3. Toward a Definition of Corporate Transformation, Barbara Blumenthal and Philippe Haspeslagh. Reading 4. Case Study: What a Zoo Can Teach You, Thomas A. Stewart. III. PRINCIPLES AND METHODS OF BPR. Reading 5. Reengineering Work: Don't Automate, Obliterate, Michael Hammer. Reading 6. A Methodology for Reengineering Businesses, D. Brian Harrison and Maurice D. Pratt. Reading 7. Broadening Visions of Business Process Reengineering, J. Peppard. Reading 8. Case Study: Precision Materials, Inc. A Six-Step Guide to Process Reengineering, Timothy R. Furey. IV. STRATEGIC ASPECTS OF BPR. Reading 9. Business ReengineeringA Strategy-Driven Approach, Rohit Talwar. Reading 10. The Matrix of Change, Erik Brynjolfsson, Amy Austin Renshaw, Marshall Van Alstyne. Reading 11. Process Reengineering: The Strategic Dimensions, William R. King. Reading 12. Case Study:Deregulation, Reengineering, and Cultural Transformation at Arizona Public Service Company, Samuel M. DeMarie and Barbara W. Keats. V. MEASUREMENT ISSUES IN BPR. Reading 13. The Performance Measurement Manifesto, Robert G. Eccles. Reading 14. Redesign Your Organization for Time-Based Management, George Stalk, Jr. and Thomas M. Hout. Reading 15. Creating Customer Value by Streamlining Business Processes, Herman Vantrappen. Reading 16. Reengineering for Revenue, Nick Wreden. Reading 17. Beyond Reengineering: The Three Phases of Business Transformation, W. H. Davidson. Reading 18. Case Study: Whirlwind on The Web, Gary McWilliams. VI. OPERATIONAL ASPECTS OF BPR. Reading 19. Reengineering Methodologies and Tools: A Prescription for Enhancing Success, Mark M. Klein. Reading 20. Creating Robust Work Processes, Ronald D. Snee. Reading 21. Aiming High: Competitive Benchmarking for Superior Performance, Y.K. Shetty. Reading 22. Using Benchmarking to Set Goals, H. Kevin Vaziri. Reading 23. Reducing Complexity and Working with Bottlenecks Improves an Oil Refinery's Engineering Performance, Dana Ginn and Ray Barlog. Reading 24. Strategic Outsourcing, James Brian Quinn and Frederick G. Hilmer. Reading 25. Using Cooperative Strategies to Make Alliances Work, Edwin R. Stafford. Reading 26. Creating a Change Reaction: How Understanding Organizational Dynamics Can Ease Reengineering, Bill Trahant and W. Warner Burke. Reading 27. Case Study: Does Macy's Tell Gimbels? Alexandra Biesada. VII. BPR AND TOTAL QUALITY MANAGEMENT. Reading 28: Questing for the Best, Otis Port. Reading 29: Quality Value-Chain: A Meta-Synthesis of Frontiers of Quality Movement, R. Ray Gehani. Reading 30: Making Total Quality Work: Aligning Organizational Processes, Performance Measures, and Stakeholders, Judy D. Olian and Sara L. Rynes. Reading 31: What's Wrong with Total Quality Management? Joseph H. Boyett, Henry P. Conn, A.T. Kearney. Reading 32: Quality: How to Make It Pay, David Greising. Reading 33: Need Radical Innovation and Continuous Improvement? Integrate Process Reengineering and TQM, Thomas H. Davenport. Reading 34: Manag
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