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Quality Is Personal A Foundation for Total Quality Management cover
  • ISBN: 9780029266250
  • ISBN10: 0029266254

Quality Is Personal A Foundation for Total Quality Management

by Harry V. Roberts

  • List Price: $22.95
  • Binding: Paperback
  • Publisher: Simon & Schuster
  • Publish date: 06/01/1993
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Description
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.
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