Quality on Trial Bringing Bottom-Line Accountability to the Quality Effort
- List Price: $24.95
- Binding: Hardcover
- Edition: 2
- Publisher: McGraw-Hill
- Publish date: 01/01/1995
Description:
In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off--and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon--and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results.
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