Description: No business concept has been more important in America's economic revival of the 1990s than reengineering, introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance. Now Hammer and Champy have revised and updated their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

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