Relationship-Based Enterprise Powering Business Success Through Customer Relationship Management
- List Price: $36.99
- Binding: Hardcover
- Publisher: McGraw-Hill
- Publish date: 01/01/2001
Description:
McKenzie and his associates at DMR Consulting Center for Strategic Leadership provide managers with a clear, comprehensive view of customer relationship management and a solid framework for designing and implementing business solutions that make customer relationship management profitable. 52 illustrations.
Expand description
![please wait](/skins/img/default/common/loader.gif)
Please Wait