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Running an Effective Help Desk

by Barbara Czegel

ISBN: 9780471248163
ISBN10: 0471248169

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Running an Effective Help Desk

by Barbara Czegel

Binding: Paperback
Edition: 2
Publisher: John Wiley & Sons Inc
Publish date: 03/01/1998
ISBN: 9780471248163
ISBN10: 0471248169

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new Add to Cart $108.85

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Description: They're the people who feel the wrath of every system crash. And like the rest of the organization, the help desk is being transformed by the potential of Intranets, extranets, and the Web. This updated edition of the definitive help desk guidebook now offers timely and practical suggestions for upgrading the service of a help desk using the latest technologies.

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Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.

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Running an Effective Help Desk

by Barbara Czegel

Running an Effective Help Desk

by Barbara Czegel

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