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Running an Effective Help Desk

by Barbara Czegel

  • ISBN: 9780471248163
  • ISBN10: 0471248169

Running an Effective Help Desk

by Barbara Czegel

  • List Price: $65.00
  • Binding: Paperback
  • Edition: 2
  • Publisher: John Wiley & Sons Inc
  • Publish date: 03/01/1998
  • ISBN: 9780471248163
  • ISBN10: 0471248169
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Description: They're the people who feel the wrath of every system crash. And like the rest of the organization, the help desk is being transformed by the potential of Intranets, extranets, and the Web. This updated edition of the definitive help desk guidebook now offers timely and practical suggestions for upgrading the service of a help desk using the latest technologies.
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Seller: Blue Vase Books
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The item shows wear from consistent use, but it remains in good condition and
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The item shows wear from consistent use, but it remains in good condition and
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Seller: Seattle Goodwill
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