Description: A practical, hands-on guide to network troubleshooting that emphasizes diagnostic techniques that many professionals, including engineers, architects, doctors, scientists, attorneys, etc. can really relate to. In today's pervasive network environment, many of these people are often responsible for "fixing the network" if it goes down. They often have neither the time nor inclination to pay somebody else to solve these problems for them. And by harnessing the types of diagnostic techniques that they may already use on the job in other capacities, they can solve their network problems on their own. This book will emphasize fixing practical networking applications like shared printers, using the Internet, and sharing files. It does not get into the specifics of protocols or specific applications (i.e. Lotus Notes), but provides "Reader's Digest" overviews of topics like PC's, Unix, NT, Novell, Routers, and Firewalls, that impart the broad principles behind the technologies. Similarly, it allows readers to troubleshoot their specific applications by imparting broad principles at the expense of implementation specifics. Some of these principles and techniques include: The Napoleon Method ("divide and conquer"), the Sesame Street Method ("one of these things is not like the other"), the SOAP Method, and the Simple Simon Approach. (Read the book to learn more!) Brief "war stories" and case studies taken from the author's lectures and experience support the concepts and techniques presented.

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