Error title
Some error text about your books and stuff.
Close
Services Marketing Integrating Customer Focus Across the Firm cover
  • ISBN: 9780072312218
  • ISBN10: 0072312211

Services Marketing Integrating Customer Focus Across the Firm

by Valarie A. Zeithaml

  • List Price: $117.81
  • Binding: Hardcover
  • Edition: 2
  • Publisher: McGraw-Hill College
  • Publish date: 11/01/1999
used Add to Cart $1.11
You save: 99%
Marketplace Item
new Add to Cart $26.83
You save: 77%
Marketplace Item
Description
Virtually all companies view service as critical to retaining their customers today and in the future. Even manufacturers that formerly depended on their physical products now recognize that service provides one of their few sustainable competitive advantages. This book includes coverage of global services marketing and the impact of the world wide web.
Expand description
Seller Condition Comments Price  
Better World Books West

Location: Mishawaka, IN
Very Good
Ships from Reno, NV. Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy!
$1.11
University Book Source

Location: Mt. Morris, IL
Very Good
Shipping Icon
[No CD or ancillary materials included] [Authentic USA edition] [I will ship
[...]
$1.12
BookHolders

Location: College Park, MD
Ask seller a question
Very Good
[ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Second ]
$2.93
Powell's Books

Location: Portland, OR
Very Good
$6.13
WonderBook

Location: Frederick, MD
Ask seller a question
Very Good
Very Good condition. 2nd edition.
$6.56
WonderBook

Location: Frederick, MD
Ask seller a question
Good
Good condition.. 2nd edition. Writing inside.
$6.56
Wonder Book - Member ABAA/ILAB

Location: Frederick, MD
Very Good
Very Good condition. 2nd edition.
$6.73
Wonder Book - Member ABAA/ILAB

Location: Frederick, MD
Good
Good condition. 2nd edition. Writing inside.
$6.73
Millennial Technologies

Location: Oklahoma City, OK
Good
$8.10
Ergodebooks

Location: Richmond, TX
Ask seller a question
Good
Buy with confidence. Excellent Customer Service & Return policy.
$8.54
I Love Books Bookstore

Location: Kingsport, TN
Very Good
Shipping Icon
Sewn binding. Cloth over boards. 648 p. Contains: Illustrations. McGraw-Hill Series in Marketing. Audience: General/trade.
$24.23
Ergodebooks

Location: Richmond, TX
Ask seller a question
New
Buy with confidence. Excellent Customer Service & Return policy.
$26.83
One Stop Shop Bookstore

Location: Memphis, TN
Good
Shipping Icon
$28.97
Firecreek Books

Location: Germantown, TN
Good
$43.40
Lyric Vibes

Location: Geneva, IL
New
Shipping Icon
0072312211 New Condition *** Right Off the Shelf | Ships within 2 Business Days ~~~ Customer Service Is Our Top Priority! -Thank you for LOOKING: -)
$157.40