Our economy has become inundated with information, yet often businesses are unable to use and exploit it. How can managers organize their workplaces to effectively share, expand, and exploit knowledge? Companies must create and nurture knowledge communities to unlock their comparative advantages, explains Dr. Jim Botkin, founder and president of the InterClass consortium -- whose members include more than twenty major international corporations such as Xerox, AT&T, Marriott, Saturn, Volvo, and Prudential. In Smart Business, he shows how older, established companies from many industries around the world are experimenting with new communities both large and small, to renew their mission and get results in the new knowledge economy.