Description: The most challenging of all patient populations is undeniably the chronically ill. Although they may represent only one percent of a provider's patient population, this small set of patients typically accounts for up to forty percent of actual medical costs -- often at the expense of both quality and profitability.

The Status One approach, now being taught by the authors to health systems nationwide as part of the Status One certification training program, has proven successful in creating a focus on aggressive, proactive care management to deliver consistently positive results. The leading architects of this pioneering approach bring to this comprehensive guide their firsthand experience and successes from Status One programs at Blue Cross-Blue Shield of Massachusetts, Harvard Pilgrim Health Plan, and elsewhere. The guide can be used to develop a care plan framework and a care integration strategy that meet the needs of both the organization and the patients most at risk. Copublished with the Healthcare Assembly Press.

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