Tele-Stress Relief for Call Center Stress Syndrome
- Binding: Paperback
- Edition: 2
- Publisher: Pub Group West
- Publish date: 05/01/1999
Description:
Surveys indicate that 98% of call-center employees experience at least one stressful call each day. Irate customers are the leading cause of Tele-Stress. The author explains what it is, how it affects the body, and how to overcome it. with common-sense strategies. Stephen Coscia is also author of Customer Service Over the Phone.
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Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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