Description: Modern manners expert Ms. Demeanor gives readers professional advice on how to behave in the office, and out. She focuses on the obvious business etiquette issues, the proper way to shake hands, how to address a new business acquaintance, and proper telephone etiquette. Unfortunately though, etiquette isn't as simple as it used to be. Now there is e-mail, faxes, international travel, pagers, and cellular phones to contend with. Ms. Demeanor teaches readers how to cope with modern technology in the workplace, as well as what to expect when traveling abroad. They learn different customs of different countries, and what to expect when having visitors from a foreign land.

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