- ISBN: 9780028619538
- ISBN10: 0028619536
The Complete Idiot's Guide to Great Customer Service
- List Price: $16.95
- Binding: Paperback
- Publisher: Alpha Books
- Publish date: 11/01/1997
Description:
Millions of Americans have come to rely on the Complete Idiot's Guide series for practical, basic information on everything from preparing an income tax return to entertaining weekend guests. The witty, conversational style and the inviting, browsable format take the intimidation factor out of learning new skills. This season the popular series -- which has featured such top sellers as The Complete Idiot's Guide to Dating and The Complete Idiot's Guide to Making Money on Wall Street -- has been expanded to include 27 new tides. As always, each book includes:
-- Idiot-proof steps for mastering specific skills
-- An easy-to-use design, including fun sidebars and witty cartoons
-- Warnings, tips, definitions, and advice from leading authorities
-- The popular "Least You Need To Know" feature at the back of each chapter
Expand description
-- Idiot-proof steps for mastering specific skills
-- An easy-to-use design, including fun sidebars and witty cartoons
-- Warnings, tips, definitions, and advice from leading authorities
-- The popular "Least You Need To Know" feature at the back of each chapter
Make your customers come back for more and more with this creative new guide
Great customer service can be a powerful competitive weapon for any business. And this Idiot's Guide shows any business person how to develop dynamite customer service programs that really work. Chapters include how to train service personnel, handle complaints, create a service culture in any sized company, and develop service strategies that bring out the best in the business.
| Seller | Condition | Comments | Price |
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Once Upon A Time Books
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Good |
This is a used book in good condition and may show some signs of use or wear.
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$1.11
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Better World Books West
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Good |
Ships from Reno, NV. Shows some signs of wear, and may have some markings on
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$1.11
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Jenson Online Inc
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Very Good
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A well-cared-for item that has seen limited use but remains in great
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$1.40
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Hippo Books
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Very Good |
Light rubbing wear to cover, spine and page edges. Very minimal writing or
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$1.67
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AwesomeBooksUSA
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Very Good |
This book is in very good condition. The cover may have some limited signs of
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$1.78
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Orion Tech
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New |
0028619536.
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$1.81
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HPB Inc.
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Good
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Connecting readers with great books since 1972. Used books may not include
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$4.77
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CBExchange
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Like New
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LIKE NEW! ! ! NICE TIGHT CLEAN COPY, NO MARKS, NO CREASES, LIKE NEW! ! !
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$5.06
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HPB-Diamond
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Good
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Connecting readers with great books since 1972. Used books may not include
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$5.61
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HPB-Movies
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Good
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Connecting readers with great books since 1972. Used books may not include
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$7.18
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HPB-Sapphire
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Good
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Connecting readers with great books since 1972. Used books may not include
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$7.18
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Ergodebooks
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Good |
Buy with confidence. Excellent Customer Service & Return policy.
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$7.99
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HPB Inc.
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Good
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Connecting readers with great books since 1972. Used books may not include
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$9.55
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Donald L.King
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New |
0028619536.
Softcover is New, No DJ, first edition, fifth printing, Laurie 0, ; 9.10 X 7.35 X 0.90 inches; 352 pages.
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$13.50
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Ergodebooks
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New |
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$14.37
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One Stop Shop Bookstore
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Good
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$18.01
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