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  • ISBN: 9780062736727
  • ISBN10: 0062736728

The Etiquette Advantage in Business Personal Skills for Professional Success

by Peggy Post

  • List Price: $35.00
  • Binding: Hardcover
  • Publisher: Harpercollins
  • Publish date: 11/01/1999
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Description: Who Says Nice Guys finish last? Good sense and skillful manners are the untapped weapon in today's competitive business environment. Peggy Post, the renowned manners consultant for some of America's top corporations, and her brother-in-law Peter Post, the owner of a successful small business, show how etiquette can be used as a competitive business tool to manage better, make longer-lasting contacts, win clients, and close deals.

In a no-nonsense style sprinkled with wit, The Etiquette Advantage offers advice on conducting yourself well in any business situation. The savvy tips include interviewing skills; the fundamental guidelines for treating others with courtesy in the office to improve your efficiency and create an atmosphere that respects diversity; conduct at conventions and trade shows; examples of efficient phone manners; written correspondence and e-mails; great ideas for conducting and attending productive meetings; business entertaining, from informal lunches to formal dinners; and country-by-country tips for doing business abroad.

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