Description: Foreword.Preface.Chapter 1. Understanding Destination Management.Chapter 2. Program Planning.Chapter 3. Transportation Services.Chapter 4. Tours.Chapter 5. Child Care/Children's Programs.Chapter 6. E-business and Registration.Chapter 7. Special Events.Chapter 8. Food and Beverage.Chapter 9. Additional Services.Chapter 10. Pricing Strategies.Chapter 11. Technology.Chapter 12. Risk Management.Chapter 13. Ethics.Appendix 1: Sample Letter of Intent.Appendix 2: Sample Contract for Services.Appendix 3: Sample Schedules of Services.Appendix 4: What to Look for when Chartering a Bus.Appendix 5: Bus Safety.Appendix 6: Excerpts from The Americans with Disabilities Act of 1990.Appendix 7: ADA Basics At-a-Glance.Appendix 8: Planning a Pre-or Post-Convention Tour.Appendix 9: Case Study: KiddieCorp, Inc.Appendix 10: Meeting Contract Process Outline.Appendix 11: Ethics Quiz.Index.

Please Wait