The Manager's Guide to ISO 9000
- List Price: $35.00
- Binding: Hardcover
- Publisher: Free Press
- Publish date: 01/01/2004
Description:
Developed from seminars Kenneth Arnold has presented to the top training and quality groups in the country, The Manager's Guide to ISO 9000 reflects the hands-on experience gained in successfully implementing certified programs. Drawing on his experience with the five-phase certification process, Arnold explains the twenty elements of the ISO 9000 standard, detailing both the intent and the requirements.
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Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
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