The Nordstrom Way the Inside Story of America's #1 Customer Service Company
- Binding: Paperback
- Edition: 2
- Publisher: John Wiley & Sons Inc
- Publish date: 09/01/1996
Description:
In terms of customer service, Nordstrom is the standard against which other companies compare themselves. The company has become famous by maintaining its old-fashioned values -- their #1 goal is to provide outstanding customer service. This is the first book to take an in-depth look at how Nordstrom has become a retailing legend, with seventy-nine stores across the U.S., an annual revenue of $4 billion, and a host of satisfied customers. It examines the Nordstrom way of customer service and provides a behind-the-scenes look at the Nordstrom culture, organization, and mystique.
Expand description
Product notice
Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
| Seller | Condition | Comments | Price |
|
Orion Tech
|
Good |
$1.40
|
|
Gulf Coast Books
|
Good |
$1.40
|
|
Once Upon A Time Books
|
Good
|
$1.41
|
|
Jenson Books Inc
|
Very Good
|
$1.86
|
|
Books-FYI
|
Good
|
$1.92
|
|
Off The Shelf
|
Good
|
$2.26
|
|
Blue Vase Books
|
Good
|
$2.42
|
|
Goodwill Books
|
Good
|
$3.32
|
|
newlegacybooks
|
Very Good
|
$3.36
|
|
HPB-Red
|
Good
|
$3.37
|
|
Wonder Book - Member ABAA/ILAB
|
Very Good |
$4.37
|
|
Wonder Book - Member ABAA/ILAB
|
Like New |
$4.52
|
|
Ergodebooks
|
Good |
$4.74
|
|
Archives Books, inc.
|
Very Good
|
$5.57
|
|
citywbooks
|
Very Good
|
$5.83
|
|
Wonder Book - Member ABAA/ILAB
|
Very Good |
$18.18
|
|
GridFreed
|
New |
$65.78
|
Please Wait