Description: Whether or not social workers move up to positions that entail major management responsibilities (most eventually will), they need to understand and become competent in the management tasks of staffing, planning, organizing, controlling, and leading. This book explains all this and more. People within human-service organizations reflect much greater diversity than they did four or five years ago. Within health and mental health fields, managed care has become a method of cost containment. Interdisciplinary case management teams have been instituted in place of more traditional ways of organizing staff by discipline. This book addresses these changes by devoting a section entirely to creating and managing human diversity in the workplace; content on managed care and case management is provided throughout the book, and the entire book has been updated and enriched in response to other, more subtle changes in the field. This book is ideal for social workers, social work administrators, and human services managers.

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