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What Customers Like About You Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle

  • ISBN: 9781857882018
  • ISBN10: 1857882016

What Customers Like About You Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle

  • List Price: $25.00
  • Binding: Hardcover
  • Publisher: Natl Book Network
  • Publish date: 09/01/1998
  • ISBN: 9781857882018
  • ISBN10: 1857882016
used Add to Cart $65.95
Marketplace Item
Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
new Add to Cart $90.12
Marketplace Item
Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
Description: Ben & Jerry's, Virgin UK, and Nordstrom. These international leaders have discovered the secret Freemantle reveals here: that applying the highest level of emotional intelligence -- to create e-value -- improves customer satisfaction and, ultimately, sustains growth.
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Product notice Returnable at the third party seller's discretion and may come without consumable supplements like access codes, CD's, or workbooks.
Seller Condition Comments Price  
Seller: Bonita
Location: Newport Coast, CA
Condition: Good
Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Price:
$65.95
Comments:
Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Seller: GridFreed
Location: North Las Vegas, NV
Condition: New
New.
Price:
$90.12
Comments:
New.
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