Description: To compete successfully in today s global marketplace, companies have to be lean, flexible, and responsive to their customers. They must also be creative, quick, and customized so they can adapt to new market opportunities. To achieve this, more and more organizations are rejecting their hierarchical, functionally driven pyramid structures in favor of a flatter, team-based approach that brings together individuals from diverse backgrounds and specializations who can pool their expertise. As many in the business arena are realizing, the concept of teamwork is quickly becoming a key global competitive strategy for developing and delivering innovative products and services in a faster, more efficient manner. In World Class Teams, Lynda McDermott and her coauthors draw heavily from their experience with such international firms as Pfizer, Colgate, AT& T, Coopers & Lybrand, and Motorola to give managers, executive training organizations, team leaders, and HR and OD specialists a hands-onguide that,will help them develop, launch, lead, and evaluate world class teams. An ASTD award winner for her work in the field, McDermott addresses the major issues surrounding the creation and management of cross-functional global teams. Although organizations are rushing to form teams, few invest the time and resources necessary to help lay the groundwork for productive cross-functional/cross-cultural team success. Offering real-world answers and practical strategies, this broad-based fieldbook provides specific guidelines on how teams can become " world class" performers. Each topically organized chapter answers a wide range of key issues, including: Selecting and developingworld class team leadersMethods for measuring and rewarding performanceTeam-based goal settingLeveraging today s technology for maximum team performanceManaging the functional and cultural borders of

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