Outlines in clear terms those elements crucial to success in today's quality driven food service industry -- detailing the elements of supervision and total quality management; examining all aspects of training as it affects the chef supervision; and providing practical, step-by-step discussions on crucial management skills and functions involving a chef supervisor -- from management to customer relations, menu planning, communication, team-building, goal-setting, problem-solving, supervision, training, discipline, and performance appraisal, and the training and motivation of the production/service team. Integrates unique "Chef Talk" segments written by leading U.S. chefs, and includes a new chapter "Building Teamwork in the Kitchen."